Contact information

Contact Information

We’re always here to help! Whether you have a question about your order, need product advice, or just want to chat about your glow, our team is ready to assist.

📧 Email Support

For all enquiries, please email us at:
solaratanau@gmail.com
We aim to respond within 1–2 business days.

📦 Order & Shipping Questions

If you’re contacting us about an existing order, please include:

  • Your full name

  • Order number

  • A brief description of your enquiry

Providing this information helps us assist you faster.

📸 Faulty or Damaged Items

If your item arrived faulty, damaged, or incorrect, please attach clear photos so we can resolve the issue quickly.

📱 Social Media

You can also connect with us here:

  • Instagram: @solaratanau

  • TikTok: @solaratanau

We love seeing your tans and interacting with our community — feel free to tag us!

🌏 Business Hours

Our customer support team operates:
Monday–Friday, 9am–5pm AEST
(Excluding public holidays)

📮 Mailing Address

(If applicable — remove if you don’t want to list it)
[Your Business Name]
[Street Address]
[City, State, Postcode]

Note: This address is for business correspondence only. Returns must be approved via email first.

🤍 We're Here For You

Your satisfaction is our priority. If you need anything at all, don’t hesitate to reach out — we want every experience with us to be smooth, easy, and glowing.


Just tell me!